Shipping policy
Shipping & Delivery
We take great care in creating and delivering your custom piece.
Processing Time
Each item is made to order. Please allow time for production before shipment, as every product is crafted specifically for you. Estimated production times will be provided at checkout.
Shipping Time
Once your order has been completed, it will be shipped using the delivery method selected at checkout. Shipping times vary based on your location and chosen carrier.
Shipping Rate
Enjoy flat rate shipping of $15 on every order, delivered with care.
Order Tracking
You will receive a confirmation email with tracking information as soon as your order has shipped.
Delays
While we do our best to ensure timely delivery, shipping times may be affected by factors outside of our control, such as carrier delays, weather, or high seasonal demand.
Incorrect Addresses
Please ensure that your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us and we’ll work with you to resolve the issue as quickly as possible.