Refund policy
Made-to-Order Policies
Because each piece is custom crafted just for you, all orders are final sale and cannot be returned or modified once production begins.
We kindly ask that you carefully review and proofread all personalization details before placing your order to ensure everything is exactly as you’d like it.
That said, your satisfaction matters to us. If there’s ever an issue with your order, we’ll do everything we can to make it right—whether that means a replacement, adjustment, or refund where appropriate. If you’re not happy, neither are we.
Please visit our Contact Us page and our team will be happy to assist you.